Telecommunications company Globacom has launched a subscription package aimed at offering financial support for customers’ phone repair.
This was announced in a statement, stating the telecommunications company’s partnership with a technology solutions enabler, Cubecover, to provide phone repair service worth up to N50,000.
“The Device Protection service which is an industry first in Nigeria will avail both new and existing Glo subscribers protection of their mobile devices against screen and water damage for a small premium, while they receive up to N50,000 worth of screen repairs or replacement when damage occurs,” the statement reads.
The firm’s Head of Value Added Service (VAS), Mojeed Aluko explained that customers can ensure their device is covered against screen or water damage at any time for as low as N50 per day,
He outlined other subscription options to include a N300 subscription for customers who would prefer to pay the premium weekly, while N600 for those who prefer to pay the premium monthly.
“With this affordable micro-protection, subscribers will receive up to N50,000 worth of screen repair free when damage occurs.
He added that the device protection will only be active after the customer maintains an active subscription for one month.
He said: “As a responsive and innovative network, we are leveraging this opportunity to provide meaningful protection to our customers, helping them stay connected even in the event of accidental damage.”
He noted that interested customers could join, dialing *7013*1# to enrol via USSD by choosing a daily, weekly, or monthly subscription package.
“The customer pays the device protection subscription through deductions from their Glo airtime, and they can do so through the option of one-time subscription or auto-renewal.
“After successful payment, the subscriber receives a link to test the integrity of their device screen. Once the screen passes the diagnostic check, the device’s IMEI is registered with Cubecover,” he said.
The managing Director of Cubecover, Deji Macaulay, stated that the strategic partnership with Globacom would reduce common anxieties associated with phone usage, accidental damage, and repairs.
